Next Steps Psychology Ltd., also known as brand name The EP Space.
Privacy Policy
Effective Date: 06.10.25
1. Who is responsible for your data?
Data Controller: Information Commisioners Office (ICO)
Next Steps Psychology Ltd / The EP Space
Email: info@theepspace.co.uk
Registered office: Available via Companies House
2. What personal data do we collect?
We may collect and process the following:
– Identity Data: Your name, username, or title.
– Contact Data: Email address, billing/shipping address, phone number.
– Transaction Data: Details of purchases, payments, and orders.
– Technical Data: IP address, browser type, operating system, device information.
– Profile Data: Purchase history, preferences, and any account login credentials.
– Marketing & Communications Data: Your preferences for receiving updates from us.
We do not collect any special category data via this website.
3. How do we collect your data?
We collect your data through:
– Online forms or account registrations
– Purchases of products or training
– Sign-ups for marketing or newsletters
– Cookies and analytics
We may also receive data from third-party services like Stripe, PayPal, or Google Analytics.
4. Why do we collect and use your data?
We use your data to:
– Fulfil your purchases
– Provide customer support
– Email updates or promotions (if opted in)
– Improve website and user experience
– Maintain legal and financial records
Legal bases: Contractual necessity, Legitimate interests, or Consent.
5. Marketing Preferences
You can unsubscribe anytime via email links or contact us directly.
6. Cookies and Analytics
We use cookies to enhance browsing experience. See our Cookie Policy for more info.
7. Sharing your data
We only share data with:
– Payment processors
– Cloud storage & IT providers
– Marketing platforms
– Professional advisors
Third parties process your data only on our instructions.
8. International transfers
We ensure appropriate safeguards when transferring data outside the UK.
9. AI Usage
We use tools like ChatGPT to assist with content creation. No identifiable customer data is used. We comply with data minimisation, lawful processing, and secure deletion practices.
10. Data Security
We use encryption, strong passwords, and secure systems. You will be notified of any breach as required.
11. Data Retention
We retain data only as long as necessary. Transaction data is kept for 6 years for legal compliance.
12. Your Rights
You have the right to:
– Access
– Correct
– Request erasure
– Object
– Withdraw consent
– Data portability
Contact us to exercise your rights. We aim to respond within one month.
13. Changes to this Policy
We update this policy periodically. Check back to stay informed.
14. Questions or Concerns?
Contact us at etpsychology@outlook.com to ask a question or raise a concern. Should concerns not be resolved via this process, you have the right to take this further with appropriate regulatory bodies.